Customer Service

FAQ

Top 10 FAQ

  • D250SA: Where would I use the D250SA?

    Any application involving a secondary battery or solar panel- please refer to manual or web page for fitting instructions.

  • D250S DUAL, SMARTPASS, D250SA, SMARTPASS 120: DC/DC - How do I connect?

    http://www.ctek.com/help/dc-dc_support

  • D250SA: Can I use D250SA for lithium batteries?

    No, it works only with lead acid batteries.

  • D250SA: How do I activate the AGM setting?

    The D250SA has a wiring harness with a black and a red wire, the black wire must be earthed / grounded to change the charging voltage for AGM.

  • D250SA: Where in the vehicle shall i fit the D250SA?

    Close to the secondary battery and as cool as possible.

  • D250SA: How can I tell if D250SA is working?

    Please refer to the manual "D250SA Function indications" for explantion of light sequence.

  • D250SA: Does the starter battery and the service battery need to be the same type?

    No, you only require the service battery to be lead acid.

  • D250SA: Which is the recommended size for solar panels?

    The recommended size of panel is 50-300W.

  • D250SA: How do i activate the Smart alternator setting?

    The D250SA has a wiring harness with a black and a red wire, the red wire must be connected to an Ignition signal wire +15 (DIN 72552).

  • D250SA: Do I need an external regulator for the solar panel?

    No