Customer Service

FAQ

Top 10 FAQ

  • D250S DUAL, SMARTPASS, D250SA, SMARTPASS 120: DC/DC - How do I connect?

    http://www.ctek.com/help/dc-dc_support

  • D250SA: Can I use D250SA for lithium batteries?

    No, it works only with lead acid batteries.

  • D250SA: How do i activate the Smart alternator setting?

    The D250SA has a wiring harness with a black and a red wire, the red wire must be connected to an Ignition signal wire +15 (DIN 72552).

  • D250SA: How do i connect D250SA?

    Please refer to manual or web page for fitting instructions. http://www.ctek.com/help/dc-dc_support

  • D250SA: How can I tell if D250SA is working?

    Please refer to the manual "D250SA Function indications" for explantion of light sequence.

  • D250SA: Which cable dimensions should i use for D250SA?

    Please refer to the ''Cable and fuse recommendations'' in the manual.

  • D250SA: How do I activate the AGM setting?

    The D250SA has a wiring harness with a black and a red wire, the black wire must be earthed / grounded to change the charging voltage for AGM.

  • D250SA: Where would I use the D250SA?

    Any application involving a secondary battery or solar panel- please refer to manual or web page for fitting instructions.

  • CTX BATTERY SENSE: How much battery power does it use?

    It uses about 1 mA, equivalent to about 1 Ah per month. The normal rate of discharge from a battery is about 10 mA. If the vehicle is left unused for a long period we recommend that you charge the battery.

  • D250SA: Where in the vehicle shall i fit the D250SA?

    Close to the secondary battery and as cool as possible.