Mastering knowledge about the products that you sell and install, is the key to sales success and repeat business and so to support electrical installers specify the right CTEK Electrical Vehicle (EV) solution, and install their products in a timely and efficient way, CTEK has this month launched its SKILLBASE E-mobility training programme

This exciting new, comprehensive and flexible training programme has been developed to educate CTEK’s Electrical Vehicle partners on CTEK EV charging products and associated services. A dedicated SKILLBASE E-mobility training team is set to deliver sales and technical training sessions, as well as an advanced Certified Installer courses to CTEK partners. 

Delivered by qualified and experienced trainers, the programme combines classroom-based presentations and practical demos to ensure a complete understanding of how CTEK products and solutions can meet customer need, helping CTEK partners to build their business and increase sales. 

Our SKILLBASE E-mobility training programme will help our partners gain comprehensive CTEK product knowledge and develop essential skills and understanding to maximise sales performance and customer satisfaction. We take a modular approach to planning and delivery of the programme, so we can tailor modules and topics to the needs of partners and their teams. 

And rather than the ‘death by PowerPoint’ approach to training, the SKILLBASE E-mobility  training team use a whole host of training materials and styles. 

Sessions combine classroom-based training as well as practical, hands-on demonstrations so that attendees can experience the quality, features and versatility of CTEK’s products.  

The SKILLBASE E-mobility launch also marks the introduction of the SKILLBASE E-mobility Certified Installer scheme, launched to ensure that CTEK is working with the best installers, so that customers receive installations that meet the highest standards, every time - training is completely free of charge. This full-day session, that takes place at a dedicated training centre, blends a perfect mix of technical knowledge and hands-on practical training about installation, testing and fault-finding. Towards the end of the day, once training is complete, there will be short practical & online assessments. 

We are committed to ensuring that anybody using our products is 100% satisfied. The quality of installation is critical to the operation of our market-leading E-mobility products and solutions, which is why we see installers as key partners in creating that 100% customer satisfaction. After completing the course, CTEK Certified Installers will have access to a package of Certified Installer benefits to give them a competitive advantage in the marketplace. 

CTEK also views SKILLBASE as a great opportunity to gather important feedback from people attending the sessions. By offering people attending our SKILLBASE sessions the opportunity to increase knowledge and understanding through training and education, we also get a window into their customers’ thoughts, wants and needs. This information is invaluable to us in terms of future product development. For our SKILLBASE colleagues, training is never be a one-way conversation, we use it to gather as well as deliver information. 

For more information about the SKILLBASE E-mobility training programme and please visit our E-Mobility website here

22.10.2020