Before contacting our Support Team, please try CTEK Assist, our AI-powered support assistant, (Widget in the bottom right of all pages).

CTEK Assist is packed with extensive product knowledge, troubleshooting guidance, and technical documentation, and may be able to resolve your enquiry much more quickly. If CTEK Assist is unable to provide a solution, you will be guided to our Contact Form where our Support Team will be happy to assist you further.

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Order questions 

  For questions regarding your order, please contact our fulfillment partner, DFS at Sales@DFS-web.com. Please note that no technical support is available at this email. For technical information, and all other inquiries, please use the AI Assistant or submit the web form below for the fastest and most accurate service.  

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Your enquiry has been logged onto our system, and the details have been sent to the email address you provided. Please check your junk mail folder if this does not appear in your main inbox. We do aim to respond to all enquiries within 3 working days, however, this may take a little longer during peak periods. Thank you for your patience.

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CTEK SUPPORT / CONTACT FORM

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