23 September 2025

Super reliable CTEK wins first eMabler Award for Best Hardware Partner

Awards

The Helsinki headquartered EV charging platform provider eMabler has named CTEK as the winner of the Best Hardware Partner Award in its first-ever eMabler Awards. The recognition is based on real operational data from eMabler’s platform and reflects CTEK’s consistent performance and proven hardware reliability across thousands of charging sessions.

Juha Stenberg, CEO of eMabler, said: “At eMabler, we celebrate partners who deliver dependable solutions and make EV charging work flawlessly for drivers and operators alike. CTEK has consistently demonstrated excellence with a 98.6% success rate across thousands of charging sessions. Their products meet the highest standards of quality and reliability, and this award recognises the impact of their contribution.”

EV drivers expect every charge to work seamlessly and safely, every time. For operators and destinations, reliable hardware isn’t a nice-to-have; it’s the foundation for building scalable, profitable networks.

CTEK’s performance speaks for itself: with consistent success rates across Nordic markets, the company has proven that reliable charging isn’t just possible, it’s repeatable at scale. From firmware to backend compatibility, CTEK ensures that operators can trust their systems to perform, while drivers experience charging that simply works. This dependability translates into stronger customer trust, reduced operational costs and a more resilient charging ecosystem.

Henk Lubberts, President (Professional Division) at CTEK, said: “Robustness, uptime, and reliability are what we stand for – that’s why people choose CTEK. Our 98.6% success rate proves our products deliver, especially for public and destination charging where these qualities matter most. We’re proud to win Best Hardware Partner 2025 with eMabler, an award backed by real-world data showing just how dependable our solutions are.”

What makes a reliable charge point?

Based on eMabler’s experience, the company identified four factors defining hardware that operators and drivers can trust:

Robust structure that withstands daily wear and tear. A charging point must withstand not only physical wear constant plugging and unplugging, harsh weather and heavy public use but also the demands of continuous cloud connectivity. A solid enclosure and durable connectors form the physical foundation, while seamless cloud integration ensures reliable operation at scale.

High-quality components and production that ensure durability. Reliability begins at the factory. Charge points built with premium electronics, tested assemblies and strict quality control perform better in the field and last longer without unexpected failures.

Reliable datacoms for consistent connectivity and smooth operation. Without stable, resilient data connections, operators cannot manage, monitor or monetise their networks. Cloud platforms depend on resilient datacoms to keep charge points online and responsive. This enables real-time integration with backend systems, automated alerts and consistent reporting 24/7, anywhere.

Stable firmware and meaningful updates that focus not only on new features but also on improving reliability. Firmware is the ‘brain’ of the charge point, but the cloud connectivity is what keeps it evolving. Continuous, over the air delivered updates strengthen stability, enhance interoperability with new vehicles and ensure long-term reliability. Updates that focus on robustness – not just features – are critical for dependable operation year after year.

These building blocks separate charge points that deliver day after day from those that struggle in real-world use.

The result: reliable, scalable and future-ready

The outcome is hardware that consistently delivers operational excellence and scales with the market. CTEK’s achievements include:

A 98.6% charging session success rate across Nordic markets, proving reliability at scale
Seamless firmware and backend compatibility, ensuring smooth operator integrations
Proven resilience across thousands of charging points, minimising downtime and support needs
Consistently high success rates across multiple firmware versions, showing that stability is built into CTEK’s approach to product development, not tied to one release
Continuous innovation in hardware and software updates, keeping systems aligned with evolving standards.

These results already reduce operating costs, strengthen user confidence and improve charging network performance. More importantly, they create a future-ready foundation that enables operators to expand, meet stricter compliance requirements and integrate advanced energy solutions as the EV ecosystem evolves.

Recognising leaders in action

The eMabler Awards highlight customers and partners who set new benchmarks for reliability, scalability and user experience. Unlike traditional awards based on nominations or jury panels, the program is powered entirely by platform data, reflecting measurable results in real-world conditions.

By recognising leaders such as CTEK, the eMabler Awards aim to inspire the industry to raise standards and deliver better charging experiences for EV drivers.