CTEK premium subscriber phone support service is a dedicated customer support offering available exclusively to paying subscribers, providing them with prioritized access to live assistance via phone. This service typically includes priority call queue, faster response times, specialized agents, and personalized help to resolve issues more efficiently compared to standard call back booking system or webform.
As a subscriber you will be provided with a unique Pin Number for you company that allows any employee from your company to access our priority service and speak directly to a CTEK Support Engineer.
Benefits of becoming a subscriber are as follows:
- Reduced wait times – They skip the line and get connected to an agent quicker.
- Expert support – Get connected directly to experienced reps who can solve issues faster.
- Reduce cost and improve efficiency – Get help and support whilst you are on site, meaning no repeat visits or unnecessary wait time spent on site.
- Convenience – It's easier to resolve complex or urgent problems over the phone, without the back-and-forth of email or chat.
- Peace of mind – Knowing help is just a quick call away adds value, especially for time-sensitive or business-critical issues.
Our Premium subscriber support service is priced as follows:
| Subscription Length | 1 Year | 2 Year | 3 Year |
|---|---|---|---|
| Discount | - | 10% | 25% |
| SEK | 7670 | 13806 | 17258 |
| GBP | 600 | 1080 | 1350 |
| EUR | 700 | 1260 | 1575 |
If you are interested, please speak to one of our agents about details on how to become a subscriber.